FAQs

ProFusion will be open on Wednesday, November 9 from 11:00am-7:00pm and Thursday, November 10th from 10:00am to 5:00pm.

You can park at the convention center however it is a bit costly. We recommend you take transit or look for alternative parking in the area.

Yes, there is a Coat Check on the Main Floor near our Registration counter and there is a cost for this service.

We do not have a Cafe in the show hall. There are several options for food and drink on Front Street.  

Yes you can but we do ask that you do not use a flash if taking pictures of a presentation so it does not disturb the presenter.   

Yes you can but please do not use them for social media without getting permission from the model.    

No, we do not have WiFi in the show hall but you can access the convention center Guest WiFi downstairs in the lobby.  

Each registration must be done separately and must have their own email address. You cannot register others using your email.   

You must be at ProFusion to shop the deals. Once you arrive and are scaned into the show, you will be sent an email with a link to our ProFusion Deals – it will be delivered to the same email you registered for profusion with. You will need to create or log into your Vistek Account to see show pricing. You’ll also be able to filter by Brand or Category to see sale items and add them to your cart. You can complete your purchase right from your phone or visit the Vistek Sales Counter if you need assistance.

If you were scanned into the show but didn’t receive an email with a link to our Profusion Deals, please check your spam folders. If the email is not there, please go to the Registration Desk at the bottom of the elevator and they can send a new email with the link.

Not everything is on sale but we have tons of special offers! Once you are scanned into the event, you will receive an email with a link to shop all of our ProFusion deals. We also feature some popular sale items in the Show Specials section in our ProFusion Show Guide as well as on Posters and on Counter Cards at individual booths throughout the event. If you are looking for something specific, simply ask the person in the brand booth if there are any special offers for that product or visit the Vistek Sales Counter for assistance.

You will recieve an email to tell you when “your order is ready ” and it will indicate the Vistek location you chose for pick-up. Our stores are open Monday-Friday from 9am to 5pm or Saturday from 11am to 4pm, please plan your visit accordingly. 

We expect high order levels during Profusion which will be processed in sequence by our Warehouses. Your order won’t be ready for pick-up until you receive our email notification that it is indeed “ready for pick-up”. Our stores are open Monday-Friday from 9am to 5pm or Saturday from 11am to 4pm, please plan your visit accordingly. 

In past years, we ran out of some items and the line-up for ordering was very long and frustrating for our customers so we felt this was the best solution.

If you require assistance, please go to the Vistek Sales Counter, our staff are eager to help. 

If you do not have a mobile phone to shop the ProFusion Deals, you can browse the deals at Vistek’s Customer Support counter using one of our iPads. Inform a staff member that you do not have a cell phone and would like to place an order. They will assist you.  

ProFusion Show Guides will be located by the escalators as you enter the show. Go to the Show Floor Map section and use the Brand list to locate the booth. If the brand is not listed, they do not have a booth at the show.

Stages will be indicated in the Profusion Show Guide Book under the Show Floor Map section. Use this map to navigate our show and find vendors you’re interested in speaking with.

In the Profusion Show Guide, there will be a section that details the dates and times for all of the Main Stage presentions, as well as some In-Booth Presentation Schedules for brands like Canon, Nikon, Sony and Fuji. You will also find presenter bios and headshots so you can spot them at the show.

Yes, you can see the list under the Exhibitor tab on this website and at the show, the list will be in the Show Guide, beside the show floor map.

Some of the exhibitors will host presentation in their booth. Please see the In-Booth Presentation list in the Show Guide. ” close=”1″]Yes, you can see the list under the Exhibitor tab on this website and at the show, the list will be in the Show Guide, beside the show floor map.